Our comprehensive assessment combines advanced technology with human expertise. We use
thermal imaging cameras to detect hidden moisture, professional-grade moisture meters to measure
affected materials, and our team’s years of field experience to identify both visible and concealed
damage. Everything is meticulously documented with photos and detailed notes to ensure nothing is
overlooked.

Often more can be saved than homeowners initially expect. Our restoration-first approach means we
carefully evaluate each item and structural element to determine what can be professionally restored
versus what must be replaced. We prioritize preserving irreplaceable personal belongings and
minimizing replacement costs wherever possible.

Absolutely. If we suspect mold is present, we conduct professional testing to identify the type and
extent of the infestation. This scientific approach ensures we develop the right treatment plan to
eliminate the specific mold variety and keep your indoor air quality healthy.

We’ll thoroughly assess any structural concerns and coordinate with trusted structural engineers and
specialists if needed. You’ll never have to juggle multiple contractors—we manage the entire
restoration process from start to finish, ensuring all work meets safety codes and quality standards

Most homeowner policies cover sudden water, fire, and resulting mold damage. Our insurance
specialists will review your specific policy with you, explaining in plain language what’s covered, what’s
not, and how we can help minimize your out-of-pocket expenses. We’ve worked with virtually every
insurance carrier in Oregon and understand the nuances of coverage.

Yes, and we excel at it. Our dedicated in-house insurance coordinators handle all communication,
documentation, and paperwork directly with your insurer. We document everything thoroughly,
advocate for appropriate coverage, and make the claims process as stress-free as possible for you.

In most covered claims, you’ll typically only pay your deductible. Before any work begins, we provide
detailed, itemized estimates with no hidden costs. If you’re paying directly without insurance, we offer
transparent pricing and flexible payment options to make restoration affordable.

Absolutely. We understand that unexpected disasters create financial stress. We work with you to
create manageable payment plans that fit your budget so critical repairs aren’t delayed. Our financing
options include low or zero-interest plans for qualified homeowners

We treat your possessions with the same care we would our own family heirlooms. Items that can be
salvaged are carefully inventoried, packed, and transported for professional cleaning and restoration
using advanced techniques specific to each material type. We provide secure, climate-controlled offsite storage when needed, with organized tracking systems so nothing gets lost.

Restoration does involve some noise, equipment, and restricted access to certain areas—but we
minimize disruption to your daily life. You’ll receive a detailed schedule of work phases, daily progress
updates, and our teams maintain orderly, clean workspaces. We use containment systems to isolate
work areas and protect unaffected portions of your home

Immediate containment is our first priority. For water damage, we extract standing water and set up
professional drying equipment. For mold, we establish negative air pressure containment. For fire, we
secure the structure and begin odor control. Every step follows industry best practices to stabilize your
property and prevent secondary damage.

Transparency is central to our process. If we discover additional damage, we immediately pause work,
thoroughly document the findings, and promptly notify both you and your insurance adjuster. We’ll
clearly explain