Why Washing Machines Overflow

Most overflows happen because of clogged drain hoses, failed pump seals, or broken water inlet valves. When the drain hose clogs, water has nowhere to go and backs up into the drum until it spills over. A stuck inlet valve keeps filling the machine even after it should stop, which causes overflow during the fill cycle. Hose connections also loosen over time, especially if the machine vibrates during spin cycles. Once a hose pops off, 10 to 15 gallons per minute pours onto the floor until someone shuts off the supply valves.

Immediate Steps After an Overflow

Turn off the washing machine and unplug it. Then shut off the hot and cold water supply valves behind the machine. They're usually red and blue handles that turn clockwise to close. Start removing standing water with towels or a wet vacuum. Move anything off the floor that could be damaged, and pull the machine away from the wall to check for water that ran behind it. Do not leave wet flooring in place for more than 48 hours. Water soaks into subfloor and drywall quickly, and once those materials stay damp, mold starts growing.

Professional Water Extraction and Drying

We arrive with truck-mounted extractors that pull water from carpet, tile, and vinyl. Moisture meters tell us how far water traveled into walls, baseboards, and cabinets. High-velocity air movers and dehumidifiers get placed to create airflow through wet materials. We check behind and under the washing machine, inside walls, and in adjacent rooms. If water seeped through the floor into a crawlspace or basement, we dry those areas too. We monitor moisture levels daily and adjust equipment as needed. If materials stayed wet too long, we remove them to prevent mold.

Insurance Coverage for Washing Machine Failures

Washing machine overflows are almost always covered as sudden and accidental discharge of water. We document the source, photograph all damage, and create a detailed moisture map showing affected areas. Our team prepares a line-item estimate and works with your adjuster to ensure approval. We also provide daily moisture logs that prove mitigation was immediate and thorough, which protects your claim from delays.

If your washing machine overflowed, shut off the water and call us now. We'll extract the water, dry your home, and handle your insurance claim so you don't have to fight with the insurance company alone.